Generation Now: the Need for Real-Time Customer Service and Experiences
People have less time and less patience. It is one of the consequences of the real-time economy and even a social phenomenon. Speed and real-time interactions and services have become an asset to...
View ArticleBusinesses Fail Incorporating Social Media Due To Lack Of Plan and Key...
There are many reasons why businesses fail incorporating social media. From corporate culture to overemphasizing message and medium to ignoring the listening priority to short-term tactics. One of the...
View ArticleThe Benefits of Social and Online Communities You Should Know
In the introduction of our guide to successful online and social communities, we looked at the essence of social and online communities and classified the different types of communities. Below is a...
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